This review is more about the seller than the product!I ordered a windows 11 laptop and after setting it up completely I noticed it was a windows 10. I didn’t want to send it back and reached out to the seller to see if they can provide me with the missing windows.Their response “ We are very sorry, this is our staff’s mistake, please follow the following steps, if you have any questions please contact us in time, thank you for your understandingTo check if Windows 11 is ready for your device, go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it”.Now I’m computer savvy but some people are not!!! I don’t like leaving bad reviews but this item is not cheap and some people require the help of others to set them up!!!! Originally I checked on that windows 11 update and although the laptop met the requirements it was asking me to pay a cost of approximately 200 bucks and that’s when I reached out to the seller!!! Upon doing so I noticed other complaints of customers not receiving the right items! I don’t know how they resolved their issues but I’m letting you know of my experience! So dear seller although I understand human error I think your response is poor and lacks responsibility!!As for a review of the laptop itself I give it 5 stars!! I had done my research prior to the purchase and so it meets my standards. I would recommend this laptop to anyone just beware of this seller!!!

Nice, robust system with the added hard drive space. It works as expected and definitely recommend to others. Far better performance than the two-the-price Dell XP13 Plus recently purchased and returned for overheating. I have put this system to the test and performs well for surfing the web with many tabs open and video viewing. Wifi connects fast and strong. Not a gamer so I can’t speak to that. When attempting to register with Acer, the original buyer’s (seller) 2021 purchase dates showed warranty expired. Contacted the seller, who responded to update the Acer warranty. Acer support site now shows my purchase date. All is good.